26 Nov Customer service at the Punt | 4.5 / 5
If you are looking for wide online game types or even more specific niche kinds, web sites particularly Impress Vegas or High 5 is a better match.
The platform even offers a great variety of assistance choices as compared to the things i often find within public casinos. You really have live cam, email, and also a telephone line-that’s uncommon within room. I did not need certainly to ensure my personal membership otherwise buy something only to get help, that i appreciated, because the some opposition need you to pick a bundle prior to accessing the fresh live talk.
The fresh new real time speak element is often found in the newest place off the fresh display, and although they starts with a chatbot, it can an excellent business out of leading that beneficial content otherwise increasing what you should a bona-fide individual if needed.
That said, person help actually available 24/7, which had been a small difficult. The support group try productive throughout regular business hours to your weekdays, incase I did apply at them, these were punctual and you will elite group.
In addition preferred the help content because these are not only small FAQ blurbs-they take you step-by-step through preferred issues with screenshots and you will move-by-move instructions. There is also a dedicated call line when you find yourself that have commission issues, and therefore contributes a little extra assurance whenever money’s in it.
How fast did I have a reply?
We examined the assistance system which have a bona fide concern on my Sc redemption updates. I earliest made use of the chatbot, and therefore provided me with a standard article from the redemption timeframes. That has been beneficial, however, I nonetheless had a specific matter, thus i asked to speak with anybody. Because it are through the business hours towards a friday, I happened to be associated with a real time representative in several times.
The brand new representative is sincere, confirmed you to definitely my demand was in advances, as well as provided me with an estimated commission time. I didn’t be hurried otherwise brushed of-they certainly were indeed of use, and that isn’t things We neglect in this area.
What exactly are other people claiming from the Punt?
I have removed a closer look from the https://casino77uk.com/ just what users have to say regarding the Punt. Because the there is absolutely no cellular app, an informed way to obtain public viewpoints I can come across try into the Trustpilot.
Into the Trustpilot, Punt Personal Gambling establishment have good twenty three.8. That is a significant get, whether or not not quite for the level of competent public gambling enterprises for example Chumba and Local casino.
Immediately following research Punt, I emerged away generally amazed-however, there are a few anything I do believe was best. The game range is actually big, with well over one,000 headings offered. I attempted anything from NoLimitCity harbors in order to Red-colored Tiger’s jackpots and you may located a number of headings that have been really fun to try out. The fresh new sweepstakes gambling enterprise has a strong live dealer part-I played a few hand out of blackjack that streamed without the slowdown.
Just what endured out most if you ask me is actually the newest easy style. Although there isn’t any mobile app, the site loaded very fast back at my cellular phone. The fresh browser product truthfully believed smoother than simply also particular apps We have tested.
While i subscribed, I had 2 Sweeps Gold coins and you will 1,000 Coins free of charge. This no-deposit bonus regarding Punt Societal Casino is actually enough to initiate exploring your website in place of using some thing.
However, perhaps not what you hit the e categories a little idle-particular products are merely lumped to each other, making it much harder to acquire certain games appearance. Customer service are amicable once i got individuals for the cellular telephone, however, they aren’t available 24/seven, hence is frustrating for those who have a pushing situation to resolve.
In my opinion Punt deserves looking to, particularly if you for example assortment and you will brush construction. It is really not perfect, however it feels like a social casino which is in reality seeking to build good impression.